Housing Services Clerk

EMPLOYMENT OPPORTUNITY Housing Services Clerk- Permanent Full Time M’akola Housing Society - Langford, BC Who We Are M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. Our portfolio spans the entire province and involves property management, asset management, Assisted Living, and providing professional consulting services to other service providers. We have energetic and engaged teams. Each member brings a unique approach and skillset, and together we are committed to delivering high-quality service to our tenants and their communities. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. What We Offer • Competitive wages and annual reviews • Paid vacation and sick leave • Additional paid time off between Christmas and New Years • Municipal Pension Plan (MPP) • Extended health and dental • Employee Assistance Program (EAP) • Health & Wellness Program includes $250/year • Professional Development Program • Flex Day Program Position Summary M’akola’ s Housing Services Team provides centralized services to applicants, tenants, and property management staff for all aspects of applications processing, tenant selections, subsidy calculations, and maintenance requests, and will work cooperatively in a team environment to provide prompt, thorough, and accurate service. The Housing Services Clerk is assigned work as required based on changing business needs and priorities. This position is full-time, permanent, Monday – Friday, 37.5 hours per week from 8:30 am to 5:00 pm, based out of the Admin & Finance Office in Langford. This position starts at $27.00 per hour. Requirements • 3 years of office experience and at least 1 year providing excellent customer service and detailed information to the public • Post-secondary courses in office or business administration • Excellent grammar, spelling, and punctuation skills • Strong mathematical and analytical skills • Knowledge of the Residential Tenancy Act or willingness to learn • Experience using Microsoft Word, Excel, and Outlook • Experience providing service in a Contact Centre environment an asset • Experience working in and with the Indigenous community would be an asset Other • Provide a clear Criminal Record Check prior to hiring, cost covered by MHS • First Aid Level 1 certificate, cost covered by MHS • WHMIS Certificate, cost covered by MHS We welcome applications from all backgrounds and hire employees of all cultures including Indigenous and non-Indigenous. Our Indigenous employees have diverse backgrounds including status, non-status, Metis, and Inuit. Preference will be given to applicants of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code. If you have any questions regarding this position or applying for the position, please contact us at: humanresources@makola.bc.ca or 778-402-9263. We want to support all applicants during this process. MHS is an equal opportunity employer that is committed to an inclusive and barrier-free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted. Please submit your Resume and Cover Letter here: https://makola.bamboohr.com/careers/142 Closing Date: Open until filled. Only those selected for interviews will be contacted. For statistical purposes please indicate where you saw this job posting i.e. job site, email etc.