Ramp Service Agent, Victoria BC - Helijet International

Job description Overview The Successful applicant will take direction from the Heliport Manager and the Victoria Base Manager. As Ramp Services personnel have considerable interaction with Helijet clientele, both in the Terminal and on the Ramp, it is expected that the individual work as a team member, not just within Ramp Services but with all other Departments. The individual is to ensure that our standard of service and level of professionalism consistently meet or exceed the needs of our customers. Ramp Services employees are also expected to focus on Helijet’s core value of Safety in all aspects of their position. Duties and Responsibilities The position involves but is not limited to the following duties: Board, deplane and safely escort passengers to and from aircraft Complete cargo waybills Load and Unload baggage and cargo Drive passengers in Helijet Courtesy Shuttle Vans Maintain cleanliness and perform maintenance at terminals Answer incoming phone and radio calls regarding operations and cargo Maintain a productive working relationship with all other departments Qualifications The following requirements of the position will be completed, in-house, within the training process upon hiring. Prior knowledge and certification will be considered an asset Experience servicing rotary wing aircraft Class 4 unrestricted driver’s license (within 3 months of hiring) Level 1 First Aid Restricted Radio Telephone Operators Certificate WHMIS Training Dangerous Goods Fire Extinguisher Training The ability to work a flexible schedule Excellent communication skills to deal with both internal and external customers Transportation Due to minimal public transportation to the area, alternate methods of transportation are an asset. Employee parking is provided at terminals. Part-time hours: 10-40 per week