Comfortable, but pretty utilitarian looking. Everything works just fine on this office chair. Mechanically sound; the gas lift, swivel and casters run smoothly. Nothing is loose. Bonded “leather” has started to delaminate and peel, but we’ve recently simply covered it with a felt type blanket to keep that from being noticeable in our home office. This will be great for a student with school and university studies coming on again. You come by to assess it, and if you like it, it’s free to take away. Thanks for looking.