$21 · Bilingual Customer Service Specialist

Eager to work in a fast-paced, positive environment where the results of your efforts translate into healthy, happy communities and families? We are a local non-profit organization determined to build and inspire a community of compassion and support. In this position, no two days are the same, as no two clients have identical needs. We are looking for a Bilingual Customer Service Specialist to join our caring, productive, and dynamic team of professionals, being Bilingual (French and English) is a requirement of this position. This full-time position is located at our Signal Hill office in Esquimalt, with shifts, Monday-Friday 8:30 am – 4:30 pm. The pay rate for this position is between $21-23 per hour (based on experience), with the anticipated start being as soon as possible. To succeed in this role, you have: • 2 years’ Administration experience OR related Customer service experience. • Excellent interpersonal, written and oral communication skills. • Advanced knowledge of MS Office programs. • Typing ability of 50+ WPM. • Sensitivity and tact in dealing with people under stressful conditions. • Knowledge of the unique challenges of the military lifestyle. • Knowledge of local community resources and the ability to network with community resources in a positive and effective manner. The Esquimalt MFRC regards the potential spread of communicable diseases as an issue of workplace health and safety. Therefore, all current employees must be fully vaccinated (double vaccinated or two doses), and proof of vaccination is required. A criminal record check will also be required as a condition of employment for this position. Some of the benefits that our employees receive, based on eligibility, are as followings: • Starting vacation entitlement of 6% • Up to 15 days paid sick days per year (pro-rated by hours worked) • Paid birthday day off • Paid (pro-rated by hours worked) shut down between Christmas and New Years • RRSP matching program after completion of 1950 permanent hours • Benefits include; extended health, dental, long-term disability, life insurance-70% paid by the MFRC, 30% paid by the employee • Free parking • Free access to the confidential Employee Assistance Program (Counselling) A copy of the full job description can be found in the careers section on our website at https://esquimaltmfrc.com/about-us/careers/ Please send us your resume with an accompanying cover letter describing how your experience meets the skills and requirements of the position. Please quote Competition #92 in the subject heading of your application in order to be considered. This position will remain open until filled.