Resource Centre Specialist

Job Description The Resource Centre Specialist works as a member of the client services team to ensure agency Quality Assurance and WorkBC Employment Services teams complete all client data entry and tracking requirements and standards. The Specialist supports clients accessing the resource centre and must ensure that all clients will have access to high quality services, for which funding policy will be applied, in the same way, regardless of where and how services are accessed. redentials/Requirements: A minimum two (2) years' experience providing customer service and resolving issues in-person/virtual service environment; A minimum two (2) years' experience working with individuals with complex barriers/broad range of cultural background Proficient in relevant operational software required to perform duties (ICM, MS Office Suite, Active Agenda); or relevant industry related post-secondary certificate or diploma; Preference will be given to applicants with relevant and industry related post-secondary certificate or diploma; and Current Criminal Record Check. Job Type: Full-time Salary: $22.34 to $25.79 /hour Applicants must submit their cover letter and resume to Dawna Day at opportunities@worklink.bc.ca , no later than Friday, January 31, 2020 at 4:00pm.