Office Manager/Client Care

Client Care Specialist Duties The position is an important one with our company. The client care representative is our customer's first experience with our company. It is an important responsibility as this is the point at which we first begin to establish, grow and maintain our client base. Anyone performing in this capacity must have the verbal/written skills and professionalism that will allow for effective communication with both client and staff. Responsibilities include implementation of operational plans. The Client Care Rep Role provides leadership and promotes the philosophy and goals of the company by applying and evaluating standards, policies, practices, and procedures. Customer orientated and go above and beyond for all the clients and families of the clients we serve. *Excellent Memory * Strong Computer skills * Excellent Leadership, judgement, communication, organizational and customer service skills * Ability to interact with all levels of management * Effective analytically and problem-solving skills * Highly organized in prioritizing work, multi-tasking, and consistently meeting deadlines within a fast-paced work environment. * Extreme attention to detail and a self-starter able to work in a collaborative team environment. * You must possess patience, empathy, exceptional phone etiquette, attention to detail, articulate/communicate effectively, impeccable multi-tasking skills, unwavering English communication skills. You must be capable of giving direction as well as taking direction. This is not a job, but a career and future partnership! If you are the right candidate, you are going to grow with the company, and over the years that you prove yourself you will have a healthy and prosperous future with the company. SEND RESUME ONLY + COVER LETTER to explain why you are the right choice for our company.