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ORDER DESK/ESTIMATOR
Headquartered in Winnipeg with 14 branches and four manufacturing facilities located in Western Canada and the Pacific Northwest, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada's Best Managed Companies. Desired Skills & Experience: * 2 years estimating blue print, completing measurements and take offs * 2 years customer service experience with experience in similar industry * Effective verbal communication skills * Proficient mathematical skills with strong understanding of measurements, fractions Duties and Responsibilities: * Estimating Blueprints and completing measurements with clients * Maintaining a current price list and informing customer of unit prices, shipping date, anticipated delays, and any additional information as required * Inputs orders/quotes into the computer system and confirms availability of product * Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required * Maintains and develops relationships with contractors, clients and sub-contractors Ensures orders are priced accurately and invoices are issued promptly Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s) * Ensures that orders are put into production on time to meet pickup and delivery schedules * Other duties as assigned FLOFORM is proud to offer the successful candidate: * Competitive Wage * Medical and dental benefits * Opportunity to participate in our employee profit share program FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: "To consistently provide our Customers the best countertop purchasing experience available." Should this opportunity be of interest to you, contact us today!!! TOLL FREE 1 844 291 9232 or submit a resume. We look forward to meeting you! visit our website at www.floform.com.
