Works great and makes awesome coffee, but I upgraded to a model with a milk frother. The left top plastic bit no longer snaps in easily, but I never used that part anyways. Doesn't effect use and you can't tell by looking at it. The right side has no issues if you want to store cups or pods in there like the stock photo. I have the silver cup holder, but i never used it as i prefer americano style and like a bigger mug š Works with the original pods, so the coffee is much cheaper per cup! Any questions just ask š