Bilingual Front Desk Customer Service Specialist

Eager to work in a fast-paced, positive environment where the results of your efforts translate into healthy, happy communities and families? We're a non-profit organization determined to build and inspire a community of compassion and support. No two days are ever the same, as no two clients have identical needs. We're looking for 3 Bilingual Front Desk Customer Service Specialists - Casuals to join our caring, productive, and dynamic team of professionals. These casual positions will be located at our Signal Hill office in Esquimalt, with shifts varying between Monday-Friday 8:30am - 4:30pm as required by the department. The anticipated start date for this position is early January 2021. To succeed in this role, you have: - 2 years' Administration experience OR related Customer service experience. - Excellent interpersonal, written and oral communication skills. - Advanced knowledge of MS Office programs. - Typing ability of 50+ WPM. - Knowledge of local community resources and the ability to network with community resources in a positive and effective manner. - Sensitivity and tact in dealing with people under stressful conditions. - Knowledge of the unique challenges of the military lifestyle. - Bilingual (French and English) is a requirement of this position. The Esquimalt Military Family Resource Centre is a small non-profit organization with the responsibility of addressing the needs of military families. We offer a positive work environment, with opportunities for future growth, and offer competitive compensation. Other perks include paid birthday day off, free parking at all MFRC locations, access to our Employee Assistance program, and professional development opportunities. Please send us your resume with an accompanying cover letter describing how your experience meets the skills and requirements of the position to laurenwakefield@emfrc.com. Please quote Competition #80 in the subject heading of your application in order to be considered. These positions will remain open until all are filled. The Esquimalt Military Family Resource Centre thanks all applicants for their interest and advises that only those selected for an interview will be contacted.