Avaya 9620L Features: * 3.45" backlit display * 3 line appearances supporting up to 12 call appearances or features * 4 softkeys, 4 navigation buttons * Built-in full duplex speakerphone * Dual message waiting indicators * Volume, menu, message, speaker, headset, contacts, and call log buttons * Built-in two port Ethernet switch for connection to LAN and collocated PC * Supports wideband audio codec * Built-in headset interface