Dinning Room Manager

Locally owned and operated, award winning, authentic Neapolitan pizzeria! Job Title: Dining Room Manager Job Status: Full-time. Permanent Summary of Position: The Dinning Room Manager leads the Front of the House team, ensuring smooth service operation, 100% customer satisfaction and 100% product quality. This role requires strong communication skills to interface with the team, customers and vendors. Wage: From $$47,000.00/year to $50,000.00/year depending on experience and drive. Plus share of the tip pool Job Requirements: - Love pizza! - Available to work weekdays, weekends and statutory holidays. - Valid Serving-it-Right Certificate required. - Must be able to lift 25kgs on a regular basis. Responsibilities: - Ensure the highest level of guest satisfaction by providing consistently excellent service and genuine personal attention. - Aim to serve guests and complete duties in the most efficient manner without panic or complaint, changing “gears” when business demands. - Maintain knowledge of PPS, our menu and features. - Keep your eyes open for ways to support your team. - Ensure alcohol is only served to guests 19 years and older. - Maintain appropriate levels of inventory: balance operational needs with PPS budget. - Accurately capture inventory bi-monthly and transfer information electronically to executive team within 5 business days of month end. - Ensure maintenance and repair of all equipment is timely, report serious maintenance issues to exec team. - Recognize a job well done. Celebrate victories with your team. - Prepare a monthly schedule at least one week prior to beginning of month. - Work with Assistant General Manager to ensure all staff members are trained appropriately. - Manage employee relations: check in with your team regularly, assist with formal reviews, performance management and identify individual’s opportunity for growth with PPS. - Delegate daily shift assignments. - Communicate effectively with guests and PPS staff using appropriate etiquette and language and work in cooperation with all colleagues, supervisors and other departments to execute duties and responsibilities with diligence. - Comply with all company policies and procedures. - Ensure both you and the restaurant are clean and organized. - Comply with all Island Health, CRD, PPS OH&S and Work Safe BC regulations. Qualifications: - Previous restaurant experiences an asset. - Enjoy creating great guest experiences. - Team oriented and self-motivated. - Able to multitask and work in a fast-paced environment. - Personable and professional. - Must embrace PPS Purpose and Core Values: Pizza. People. Passion. Relentlessly Strive for Improvement, Be Respectful, Work as a Team, Focus in the Customer, Thrive in the Community and Use Quality Ingredients in Traditional Ways Reports to: General Manger Closing Date: Please submit your application as soon as possible. Applications are reviewed daily. Visit pizzeriaprimastrada.com and follow the Prima Strada team on Instagram and Facebook.