Configuration Technician

About Us At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550   team members, and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.   Position Summary We are looking for a Configuration Technician to join our team at our Victoria, BC Warehouse (TechCentre). The Configuration Technician is responsible for the configuration of new computers for clients and computer hardware repairs. Troubleshooting and imaging large volumes of PCs and printers in a team environment is the core responsibility of this role. We offer onsite training, competitive pay with benefits/vacation, and a Monday – Friday schedule with day shift hours. Responsibilities: Software and network configuration and troubleshooting Software installation Printer/peripheral installation Diagnose, repair, and upgrade PC software and equipment Image workstation for new deployments Support other departments as necessary, depending on workload Work proactively to ensure that services delivery is aligned to the client needs Qualifications: 1 year of experience in an enterprise/business IT environment Knowledge of desktop hardware, preferably from an enterprise or business environment Knowledge of software installation and troubleshooting in a Windows environment Experience in PC assembly or repair CompTIA A+ Certification (or similar) is considered an asset Vendor-specific hardware certification is desired Position Specific Requirements: Must be able to lift 50+ lbs. This role requires capability to sustain a standing position for extended periods. Must be able to pass a criminal record check (CPIC) Compensation and Benefits: In accordance with the BC Pay Transparency Act the range for this role for BC residents is $20 - $25 per hour Paid vacations Additional 5 personal days Sick days Extended Medical and Dental plan from day one