GENERAL DESCRIPTION: The Receptionist is responsible for the reception and secretarial requirements of the firm. MAJOR TASKS & DUTIES: 1. Answer phones and direct messages to applicable staff members. 2. Greet the public and clients and assist them with their appointment requirements 3. Assist all staff with communication with clients as required 4. Assist in the development and maintenance of procedures required to operate an effective and efficient reception area 5. Maintain supplies inventory 6. Maintain received on accounts records 7. Other duties as assigned QUALIFICATIONS & EXPERIENCE: Experience: • Above average telephone etiquette skills Knowledge & Skills: • Good working knowledge of computers and their operations • Above average working knowledge of word processing software programs such as Microsoft Word and Outlook PERSONAL APTITUDE The person in this position has: • Ability to project a warm and friendly reputation for the firm • Excellent problem-solving skills • Excellent organizational skills, including time management, goal setting and planning • Ability to communicate effectively with team members, clients, and others