Service Coordinator

Service Coordinator Job Purpose: Initiates work orders and repair orders by ascertaining site specific service scope and timelines, as wells as address outstanding deficiencies; verifying service contract coverage; writing repair orders; maintaining customer rapport and records. Job Duties: -Review, plan, schedule and confirm appointments with new and existing customer base -Always maintain customer and team rapport with educated solutions and friendly demeanor -Coordinate with purchasing, management and staff for overall job preparation in a true teamwork, results oriented fashion -Post-job reviews of inspection reports, quotes and invoices with field technicians and apprentices -Update job knowledge by participating in educational opportunities; reading manufacturers' publications, staying up to date on applicable codes and changes, etc. -Enhance the team's reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Requirements - Knowledge of Computers and Data Entry Systems such as Word and Excel - Proven experience as a Service Coordinator - Excellent Customer Service and Team communication practices - Ability to learn and retain new product catalog and industry lingo - Ability to remain professional at all times in a fast paced work environment Skills/Qualifications: Organization, Customer Service, Multitasking, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Problem Solving, Safety Management Must be professional, punctual and willing to learn a multitude of new tasks and code related information as well as retain and apply the skill set to everyday work Job specific training provided Previous experience advantageous. References Required. Salary is negotiable. Full time hours Monday to Friday While we appreciate every response, only eligible candidates will be contacted Email resume to Careers@4seasonsfire.com