Processing Clerk

Agilus is looking for Processing Clerk for our client, a nationally recognized financial institution located in Victoria. The Processing Support Clerk receives, sorts, tracks and dispatches items for processing which can be completed on a variety of systems, manifests or lists provided. The role must meet & exceed established productivity standards and will perform routine activities in a processing environment and escalate issues as appropriate. RESPONSIBILITIES * Ensure customer concerns are handled appropriately by utilizing established partner problem resolution process both internally and externally when applicable * Demonstrate accurate and efficient processing of all incoming work by receiving and verifying items received through a variety of vehicles, including armored car carriers, couriers, stationary vendors, utilizing various systems and equipment within department * Receive and dispatches bags/parcels/items to/from designated department * Maintain control records to ensure proper tracking procedures specific to department * Collect and document measurement information (time/volume) based on procedures and guidelines * Ensure error targets are not exceeded * Achieve productivity targets QUALIFICATIONS * Experience in a banking environment or items processing environment * Ability to use general office equipment (e.g. adding machines, fax, photocopier, scanner, printer) * Basic knowledge of PC skills and a Windows environment with ability to toggle between programs * Organizational skills enough to prioritize routine daily workload Please note that this is a part time role (20 hours per week). Working hours are Monday - Thursday and possibly Fridays. Start time is 7.00am. This position is a long-term temporary position. If interested, please respond by emailing your resume to krussell@agilus.ca with "Processing Clerk" in the title.