As new: If you're looking for a sturdy, powerful toaster oven that can tackle any kitchen task you throw at it, this is the one for you. The two rack positions are a nice feature; it has reassuringly heavy construction, intuitive functioning, and a large interior space so you can cook bigger items. It heats quickly, but the heat is well controlled—a frozen pizza left in the 350°F oven for nearly 20 minutes didn't burn. It broils burgers and toasted nuts and bread very well. Very clean. No box.