Never used! - ensure there is a second escape route via window if stairway or door is blocked by fire - easy to deploy - attaches quickly to window over 16 inch wide and 11 inch deep - tangle free design - extremely strong but lightweight Includes original box and instructions. Retails for $118 plus tax new at Home Depot. https://www.homedepot.ca/product/kidde-25-ft-escape-ladder/1000803823 $30