Sales Associate

Customer Service Representative 3-5 days per week, occasional weekend work may be required. Starting wage: $15.50/hour Our goal: To provide outstanding customer service to all knitters and fibre lovers in a warm, inviting atmosphere full of all types of fibres and yarns. Qualifications * Possesses an understanding of most knitting techniques (crochet, other fibre crafts a plus) * Displays a friendly, cheerful disposition and manner * Punctual, dependable, maintains a good work ethic * Able to manage tasks with little oversight * Demonstrates basic computer skills, able to navigate Ravelry * Previous customer service experience an asset * Able to lift 25lbs and stand/walk for duration of shift * Able to work as a team, as we all benefit from each other's style, experience, and knowledge Responsibilities * Greet and serve customers promptly and politely * Assist in selecting yarn by displaying product and fibre knowledge, considering customers' needs and abilities * Maintain a tidy store front and keep shelves well-stocked; all shared spaces clean and safe * Follow instructions and see tasks through to completion * Learn about new yarns and merchandise as it arrives in the store * Use Point of Sale system to ring through customers' purchases and navigate in-store inventory information Standards * All customers receive high quality assistance * Beehive culture and standards are upheld The Beehive Wool Shop has been serving the fibre community in Victoria since 1906. We are a highly service-oriented shop, dedicated to providing a warm and inviting atmosphere for all of our customers. If you are interested in joining our team, please send your resume and cover letter to store@beehivewoolshop.com . We'd love to hear from you!