Automotive Service Advisor (Glenoak Ford)

Carson Automotive Group is one of Vancouver Island's highest performing groups representing 6 brands across 9 dealerships. The incredible growth we have experienced has provided several exceptional opportunities for career minded people to complement our existing staff. Exceptional Opportunity: Glenoak Ford requires a results oriented Service Advisor to join our quality team. This is a full time, union position located in Victoria, BC. Principal Duties: * Manages customer requests for maintenance and repairs; * Provides excellent customer service; * Writes repair orders; * Communicates with customers about the status of work; * Collects payment for services, accurately handling cash and credit payments; * Sells additional services, including parts and accessories where appropriate. We are proud to offer: * Ongoing training and growth opportunities; * Potential for advancement throughout our organization; * Top industry remuneration; * Defined contribution pension; * Benefit plan offering medical, dental, disability and life insurance (benefits commence after completion of a waiting period). Position Requirements (minimum experience): * Previous experience in automotive service environment preferred; * General knowledge of parts and basic automotive repair procedures preferred; * Valid class 5 driver's license required; * Intermediate computer skills required; * Excellent phone manner required; * High School Diploma or equivalent required. It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us! If this is an opportunity that interests you, please visit www.carsonautomotivegroup.com to apply on our career centre!