This was HTC's flagship phone HTC . It is unlocked. Metal frame and backing gives this phone a nice "hand feel" when holding it. The phone has been in an Otterbox (included) with screen protector since day one and so there are no scratches, chips or cracks in the screen; in fact, the phone is in pretty much in pristine condition. Comes with two cases - an Otterbox and one I bought online. It has a camera that takes great photos - don't ask me about how many megapixels or such, because that is kinda over my head. The speakers, though, are fantastic and were billed when this phone was being sold as being super stereo sound.