DUTIES: answer external and internal phone calls direct business contacts appropriately, take and relay messages greet business appointments answer and refer visitor inquiries by mail and phone process business mail clerical support for other departments data entry convey and seek information from co-workers, discuss daily priorities, pass off duties in a timely manner other duties as required REQUIREMENTS: a minimum of one season in a front-line service position a broad knowledge about The Gardens and the services provided is an asset ability to provide excellent customer service ability to conduct oneself in a patient, polite and professional manner pleasant telephone manners multi-line phone experience is beneficial, but not essential competency in various computer programs including MS Office (Word and Excel), Outlook, and database experience good written and verbal communication skills excellent attention to detail ability to work within a small team, with frequently shifting priorities ability to work well under pressure and to prioritize work self-motivated, takes initiative, able to work without direct supervision This is a seasonal position with work commencing October 11, 2023 and extending through January 6, 2024, with the opportunity for continued employment into the spring and summer. The position works 40 hours per week, and weekend work is required. Occasional weekend days can be scheduled off to accommodate holidays or family responsibilities. Shift start times will vary in the month of December when some evening work will be required. This is an entry level position in the Administration Department and remuneration will be commensurate with the position and level of responsibility. Please submit a cover letter and resume to the Human Resources Department by 4pm Friday, October 6, 2023, care of: The Butchart Gardens, 800 Benvenuto Avenue, Brentwood Bay B.C. V8M 1J8; or email: firstname.lastname@example.org or fax: 250-544-4455 If you have any questions please contact Cathy Cowen, Director of Administration, or the Human Resources Department. To view a copy of this posting visit www.butchartgardens.com/employment We sincerely thank all those who apply, however, only those short-listed will be contacted.