What ever the problem - I'll fix it! I charge flat rate of $40; Installing Windows or Linux - 1 PC - $40; Cleaning the computer from mall-ware, viruses etc - 1 PC - $40; Building a new computer - $40 + parts...New fix - recover your lost user/ password for Login to Windows... That way I can spend 1 or 10 hours and you pay only the flat rate. Just call or send an email and let's get that PC working fine again. Cheers! Neb